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shipments We ship by express courier DHL, UPS, SDA in 24/48 hours with tracking of the package. Click here to check the shipping status (you must have the tracking number). The delivery of the items purchased on our site takes place as follows: Working days: From Monday to Friday, excluding national holidays. Shipping times: Delivery times on the national territory, except for unforeseen events, will be equal to 24 / 48h working hours and 3 days for places difficult to reach such as Venice, Sardinia, mountain resorts, smaller islands, extreme suburbs. Once the shipment has been completed, you will receive an automatic e-mail with the relevant tracking number; to monitor the status of the shipment can be accessed by clicking on the following link: shipment verification Upon receipt of the product, the Customer must verify that the package is perfectly closed. Customers are requested to NOT withdraw the box if the package is not intact or the adhesive tape is tampered with. If the package is not intact or damaged, the Customer is invited to report it immediately to the courier; otherwise the product will be considered regularly delivered, and we will not be held responsible for any damage and / or missing products. In the absence of the recipient at the specified address, the courier will send an email to the Customer and will try a new delivery the next day *. In case of impossibility to execute the delivery also the following day due to the absence of the recipient, the courier will try to contact the customer to schedule a new delivery. In the event that Customer Service fails to contact the Customer for the next 5 days or in case of further impossibility of delivery due to the absence of the recipient, the ordered products will be returned to the seller. In case of change of delivery address after shipment, the surcharge applied by the courier will be charged to the recipient. * It is not possible to indicate a specific day and / or time for delivery.